Meet our Staff Our staff has over 130 years of service experience to the Owatonna area! Julie, Reception – Team member since 2013 . Mark, Owner – KSW team member since 1983. Ron, Sales – KSW team member since 1996. Pat, Service Technician – KSW team member since 1984. Mike, Installer – KSW team member since 1995. Doug, Installer – KSW team member since 1995.